Release of Information
The Medical Record Department is open Monday thru Friday from 8:00am to 4:30pm, and closed on week-ends and holidays.
You may call, fax or e-mail a request to the Medical Record Department.
By phone: 907-714-4564
By fax: 844-412-3942
To protect your privacy against identity theft, we will need to confirm your identity. This may require a follow-up phone call from us.
If the records are being sent to a third party, you will need to sign an authorization form, which is available here (click here for form).
If you wish to come by to pick up records, please note our office hours and our service location in the River Tower (medical office) building. Photo ID must be presented upon pick-up. Another individual may not pick-up records on your behalf, unless you have signed an authorization to release the records to them. They will also need to provide photo ID.
The Imaging Department provides copies of test images and reports. The Imaging Department can be contacted at (907) 714-4581.
The MyChart patient portal gives you easy 24/7 access to your electronic medical records from any device. To sign up for MyChart, contact your CPH provider clinic, hospital registration, or the Medical Record Department.