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Billing Questions
Email:
business@cpgh.org
Contact Number:
(907)
714-4501
 
Can I Pay My Bill On Line?
The ability to pay your bill online is now available with Bill Pay.  See the details here.
  
General Billing Information
Staff in the Central Peninsula Business Office are available from 8:00 a.m.
to 5:00 p.m. Monday through Friday to answer your questions and concerns.
 
Billing Inquiry Address:
Central Peninsula General Hospital
250 Hospital Place
Soldotna, Alaska 99669
 
Payment Address*:
Central Peninsula General Hospital
250 Hospital Place
Soldotna, Alaska 99669
  
*Make sure to include the Patient Account Number on the check so that payment can be processed correctly
 
Billing
All patients should familiarize themselves with the terms of their insurance coverage. This will help you understand the hospital’s billing procedures and charges. If there is a question about your insurance coverage, a Financial Counselor will contact you or a member of your family while you are here if information is needed to process your claims.
 
If You Have Health Insurance
We will need a copy of your identification card. We may also need the insurance forms, which are supplied by your employer or the insurance company. You will be asked to assign benefits from the insurance company directly to the hospital. Your plan may have special requirements, such as a second surgical opinion or pre-certification for certain tests or procedures. It is your responsibility to make sure the requirements of your plan have been met. If your plan’s requirements are not followed, you may be financially responsible for all or part of the services rendered in the hospital. Some physician specialists may not participate in your healthcare plan and their services may not be covered.
 
If You Are Covered by Medicare
We will need a copy of your Medicare card to verify eligibility and process your Medicare claim. You should be aware that the Medicare program specifically excludes payment for certain items and services, such as cosmetic surgery, some oral surgery procedures, personal comfort items, hearing evaluations and others. Deductibles and co-payments also are the responsibility of the patient.
 
If You Are Covered by Medicaid
We will need a copy of your Medicaid card. Medicaid also has payment limitations on a number of services and items. Medicaid does not pay for the cost of a private room unless medically necessary.
 
If You Have No Insurance
A Financial Counselor will discuss financial arrangements with you. A Financial Counselor is also available to assist you in applying for Medicaid or other government assistance programs.
 
Your Hospital Bill
The hospital is responsible for submitting bills to your insurance company and will do everything possible to expedite your claim. However, you should remember that your policy is a contract between you and your insurance company and you have the final responsibility for payment of your bill. We have several payment options available to assist you in paying you bill. Your bill reflects all of the services you receive during any hospital stay, or outpatient service. You may have certain tests or treatments in the hospital, and may receive a bill from physicians you did not see in person. These bills are for professional services rendered by these doctors in diagnosing and interpreting test results while you were a patient.
 
Questions
A Financial Counselor can answer questions about your bill and help you interpret financial policies and billing procedures.
 
 

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Copyright 2001-2006, Central Peninsula General Hospital
250 Hospital Place, Soldotna, Alaska 99669
(907) 714-4404